Description
Mr. Cool Automotive is the leading auto shop in Knoxville. Locally owned and operated, we have over 30 years experience in repairing all makes and models of both foreign and domestic vehicles. We specialize in AC and heating repairs but work on any aspect of a car including brakes, transmissions, engines, suspension and steering, electrical systems and radiators. Our team of professional auto mechanics are ASE Certified and we are a proud BBB Accredited Business due to our commitment to customer service and our affordability. Our automotive repair center in West Knoxville is conveniently located on Kingston Pike near the corner of Downtown West Blvd. For a reliable, honest auto repairs, call Mr. Cool Automotive today at 865-470-0890 and check our website for coupons!
Products
- Pre-Owned Cars
- Pre-Owned Trucks
Services
- Auto Repairs
- Domestic Auto Repairs
- Foreign Auto Repairs
- Auto AC Repair
- Transmission Repairs
- Engine Repairs
- Engine Rebuilds
- Suspension Repairs
- Brake Repairs
- Engine Tune Ups
Areas
Hours of Operation
- Monday: 8:00 AM - 6:00 PM
- Tuesday: 8:00 AM - 6:00 PM
- Wednesday: 8:00 AM - 6:00 PM
- Thursday: 8:00 AM - 6:00 PM
- Friday: 8:00 AM - 6:00 PM
- Saturday: 8:00 AM - 2:00 PM
- Sunday: Closed
Accepted Payment Methods
Cash, Visa, Discover, Check, Mastercard, American Express, Money Order
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- Jun 29, 2011
- POOR QUALITY WORKMANSHIP
POOR QUALITY WORKMANSHIP. First of all, I bought a 2001 Mitsubishi Galant from Mr. Cool in 2008. The car itself, he assured me, was not a lemon and was well taken care of by previous owners although he could not supply me with any previous maintenance records. I bought the car, and have since had to replace the radiator, both catalytic converters, the battery, all exterior belts, the brakes, and the starter. After buying it, the check engine light kept coming on. While it was still under warranty, he worked on it but the light would come back on like clockwork every few days. After the warranty ran out, I took it to a different mechanic who said the check engine light was coming on because of the catalytic converters.... so Mr. Cool probably knew that but was just making quick fixes to avoid having to do any major work on my car while it was still under warrantly. Not only that, but when I bought it, he agreed to change the timing belt since he had no records saying it had ever been done and the car had a little over 100K on it. Now my car is in the shop AGAIN....and guess what....it's the fucking timing belt. A timing belt should never have to be replaced just 3 years after being done with only 30K put on it since. However, when he did the timing belt....that's all he changed. He didnt' change the water pump or the secondary belt. The mechanic I have it at now told me the secondary belt disintegrated and has ruined my crankshaft sensor. So now, my timing belt is getting done the right way. His word and his work is CRAP. NEVER TRUST THIS MECHANIC.
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by rlfox86 from zipcode 37211
